Troubleshooting Calico Add-on

Problem

Calico handles network connectivity for PCD-K clusters. As a critical core add-on for PCD-K clusters, a broken Calico functionality significantly impacts networking. When Calico experiences issues, here's a general guide on how to troubleshoot Calico Add-on Issues.

Environment

• Private Cloud Director - v2025.4 and Higher.
• Kubernetes Cluster 1.31.2 or Higher.

Procedure

1. Validate if the namespaces calico-apiserver & calico-system are created or not.
2. Confirm all pods are healthy in both namespaces.

3. Review why these pods are in "CrashLoopBackOff/OOMkilled/Pending/Error" state, see events sections from the below command output.

$ kubectl describe <Pod-name> -n <calico-namespace>

4. Get more information on the failure from pod logs using command:

$ kubectl logs <Pod-name> -n <calico-namespace>

5. Verify connectivity to the API server, run:

$ curl -vk https://<kubernetes-pod-IP>:443/healthz

6. If these steps prove insufficient to resolve the issue, kindly reach out to the Platform9 Support Team for additional assistance.

Most common causes

• The calico-node pod is a DaemonSet that runs on every Kubernetes node. If it's not healthy, Calico won't work.
• Connectivity to the API server is broken.