Unable to Generate Support Bundle from Host.

Problem

The support bundle generation from the hypervisors using pcdctl is failing with the following error:

$ pcdctl version
1.0.154

$ sudo pcdctl generate-support-bundle --verbose
DEBUG ==========Genetating SupportBundle==========
FATAL Required python_paths to generate supportBundle does not exists

Environment

  • Component: pcdctl v-1.0.154

Answer

This is a known issue, and it has been fixed in the pcdctl version pcdctl-1.0.178 and higher.

The current latest version 1.0.182 can be downloaded using

bash <(curl -s https://pcdctl.s3.us-west-2.amazonaws.com/pcdctl-setup)



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Unable to Generate Support Bundle from Host.ProblemEnvironmentAnswer